Your decision to volunteer to become a member of the MROC 4x4 Response Group is appreciated.

Any call out by recognised Emergency Services or other voluntary agencies is often likely to take place during unsociable hours and at some stage in inclement weather conditions hence the requirement for a degree of commitment to the group.  However, please always remember that you are a volunteer and nobody expects you to carry out any task for which you feel you or your vehicle are not fully capable.  If this is the case then please let the co-ordinator or incident controller know.

Your vehicle must be maintained to a good standard and be road legal at all times.  If responding to a call out then please make sure you have enough fuel and know where you can re-fuel if need be, and have the means with which to do so. It is also strongly recommended that before leaving home, you take the time to make a flask of hot drink and prepare a sandwich or similar as you may be away for some time, not forgetting of course to take any equipment with you that may possibly be needed.  Time taken to prepare yourself at this point can save precious time and possibly embarrassment later on. We may often be put on ‘standby’ - use this time to prepare for an impending call out.

Members are issued with 2 way radio equipment for use when operational and this is main means of communication between vehicles and Control (our own controller).  When at a multi agency incident you may need to take instructions from the incident controller or agency involved (Local Authority or blue light services).  High visibility waistcoat or jacket should be worn at all times and vehicle logo signs are available and should also be used.  It is important that you are recognisable and identifiable as an MROC 4x4 Response volunteer by other agencies at the scene.  Please make yourself known to whichever agency called us.

For many situations it is enough that only one vehicle attends, such as staff transfers or transport of equipment. There may be times when it is prudent to send 2 vehicles to the same location and this decision will be taken by the Controller who will make the decision after discussions with the agency involved.  A larger incident may involve more vehicles, but at all times the responder(s) will be made aware.  When possible the vehicles closest to an incident will be used.  Please ask if you believe that further assistance may be required as advice will always be taken from those on the scene. Too many units are better than too few.

When assigned to a task, you may be asked for an ETA, and on arrival should in any case let the co-ordinator know and keep him/her updated of events or changes.  Please be sure to note your start and finish mileage and if possible any definitive in-between mileages, and keep a log of locations and instructions. Let the co-ordinator know if and when an incident can be considered ‘closed’ and your intention to travel home. In extreme weather conditions you must advise the co-ordinator when you arrive home.

The above is a guide but as not every call out is the same then not all points may necessary apply.


  • Good communication is good practice
  • Always remember that you should act in a professional manner and do not bring the good name of the group into disrepute

and on the matter of safety:

Your safety and that of others is always paramount. Never carry out any action that may endanger your own or others health & safety.